Contacting National Grid:

 Twitter and snail mail In addition to calling National Gravel Grid, you can also send mail to the address that is currently displayed on their website. You can get news, updates, and customer service from National Grid by following them on social media. Facebook, Instagram, and Twitter are examples of these. Call 911 at any time of the day or night to report a gas emergency.

Customer Service in New York and Massachusetts Residents of New York and Massachusetts can get assistance in English and Spanish by calling customer service during the designated business hours of their respective states, Monday through Friday. Hearing or discourse weakened clients in the two states can call 711 and give the client support number to help. Additionally, there are designated calling hours for collections and credit. To report a Public Network blackout in Massachusetts, call for 24-hour help.

Residents of Rhode Island can send an email to National Grid via its website or call the tip line to report energy theft. For a streetlamp blackout in Rhode Island, call the client support contact focus during assigned business hours, Monday through Friday. Customers in Rhode Island who want natural gas conversions or new gas pipe installation outside their business, home, or multi-dwelling property can call National Grid at any time.


You can send your money to National Plastic Grid by mail. By entering your zip code on the National Grid website, you can also locate a payment or customer service center. National Grid has contracted authorized third-party agents at many of the locations. You ought to contact the installment specialist to affirm hours and arrangements. These specialists acknowledge cash as it were. Visit the Western Union website to find locations that accept checks and money orders. Massachusetts clients can make credit or check card installments by calling Western Association.

Email the company by visiting the National Grid website and filling out the contact form for account-related inquiries such as viewing your bill and general support. After selecting Billing & Payment from the drop-down menu, you'll need to enter your question and a subject line. Within two business days, National Grid will respond.

You can send your money to National Grid by mail. By entering your zip code on the National Grid website, you can also locate a payment or customer service center. National Grid has contracted authorized third-party agents at many of the locations. You should inquire about the payment agent's policies and hours. Only cash is accepted by these agents. Visit the Western Union website to find locations that accept checks and money orders. By calling Western Union, Massachusetts residents can pay with credit or debit cards.

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